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Concierge security roles: building skills in an office environment https://quickclicksecurity.com/news/Concierge+security+roles++building+skills+in+an+office+environment/ODVfbmV3cw https://quickclicksecurity.com/news-images/1200/1598979958-66389.jpeg Many roles we see within the security industry are generally hands on and require a fair amount of physical work. Concierge security roles provide an alternative to these physical roles and can be an option for those looking for a desk or office-base
Concierge desk job

Concierge security roles: building skills in an office environment

September 01, 2020

Many roles we see within the security industry are generally hands on and require a fair amount of physical work. Concierge security roles provide an alternative to these physical roles and can be an option for those looking for a desk or office-based role within security. Many monuments, museums, town halls and office workspaces require concierge security at the front desk to ensure safety within the premises and provide a service to employees and members of the public. Whether it is handling deliveries or welcoming a visitor to the building, concierge security roles are crucial to the operations of the premises. There are also a range of skills that you can gain within concierge security roles which you might not see in other security positions.

Administration skills

Working at the front desk or concierge will usually require you to be answering emails and telephone calls for employers, companies and visitors. Whether you are a computer pro or someone with basic IT skills, concierge security roles will help build confidence in using various software and programs on the computer.

At the concierge, there may be a booking system or register to ensure people entering the building are marked in, you may also need to email various companies and individuals about visitors or deliveries. Alongside face to face interactions which are common for a lot of security roles, you will also be required to operate the telephone and answer queries and concerns raised by visitors, employers and members of the public.

Whether you stay in security or progress in another career field, administration and basic IT skills are an asset to have for both personal and work purposes. Many roles now require a basic understanding of Microsoft package, writing emails and navigating the internet. Concierge security roles will certainly allow you to gain confidence needed to use the computer and perform administrative tasks independently.

Organisation and time management

Within concierge security roles, you will be required to multi-task and manage multiple requirements at once. Throughout the day, you will be provided with tasks which will have deadlines and you will need to ensure needs of visitors, couriers and management are all met daily. There will be situations which arise that may require you to dedicate more time and attention, such as health and safety tasks or running an errand for a specific individual. With concierge security role, time management ensures you complete tasks on time and allows daily operations to run smoothly.

Organisation and time management is required within all branches of the security industry. Working within the concierge where you will be required to work with multiple divisions will certainly enable you to be able to prioritise and list tasks which are needed to be completed within a specific time frame. This is a general asset needed in all career fields whether you go into an entry level or managerial position, organisation is a key skill that employers seek in candidates; it conveys competency and the ability to meet multiple deadlines.

Working in office settings

Many concierge security roles will take place within office settings, or within public places of interest. Within concierge roles, there may be various formalities that you will need to be accustomed to that you might not see in other security roles. This could include the uniform provided, or even the tone and way you address members of the public. You will also be required to work in various divisions which means the way you address various individuals might vary according to their company position. Within the concierge, maintenance is expected. Whether it is ensuring there is enough equipment and stationery for yourself and building staff, or ensuring presentation and cleanliness is immaculate on premises, concierge security roles will allow you to build an understanding of office expectations.

Concierge security roles will give you an overall insight into the daily operations and tasks within an office environment. Whether it is ensuring office equipment is stocked up to liaising with different team departments and companies, you can understand the office culture and how it differs from other settings such as retail, hospitality or public spaces.

Whether you stay in security or move to another career branch, understanding the office environment is an asset and allows you to understand how various companies operate within their workspace. It is also beneficial for events, conferences and even job interviews, where many of these functions will take place within an office or public space. Knowing how to approach people and communicate within the office environment is key and essential to help leave a lasting impression on people you meet.

We hope this article equipped you with an understanding of how concierge security roles can equip you with skills needed both within security and other job industries. Please check our website for further details on job roles like concierge based within an office or building.

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