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A Day in the Life of... Reece Shagourie https://quickclicksecurity.com/news/A+Day+in+the+Life+of++++Reece+Shagourie/OTVfbmV3cw https://quickclicksecurity.com/news-images/1200/1611507859-70318.png Every fortnight we will be interviewing frontline operatives to get their insight into what it’s like to work in the private security industry in the UK. This week we spoke to Reece Shagourie who has a Door Supervisor licence and who kindly
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A Day in the Life of... Reece Shagourie

January 24, 2021

Every fortnight we will be interviewing frontline operatives to get their insight into what it’s like to work in the private security industry in the UK.

This week we spoke to Reece Shagourie who has a Door Supervisor licence and who kindly agreed to speak with us about some of his experiences. Reece comes from a boxing background and has worked in security for many years now, with many of his friends and family also active in the industry.

 

Hi Reece, thanks for agreeing to talk to QCS, we’d love to know what you’re currently doing?

I’m currently looking for work, but I have worn many hats during my time in security. My most recent role was as a bailiff – that was interesting and gave me a whole new perspective into the scope of the industry. At one point we were tasked with evicting a group of squatters from an old factory. They should have been removed far earlier but due to lockdown rules making evictions illegal at the time by the time we arrived they had been living there for a considerable period of time.

 

What did a day in the life of a bailiff look like?

The eviction started at 8am, but our team met at 7.30am for a team brief just before the locksmiths arrived at the property. Originally, we were told there were 30 squatters, but only 5 people were there when we arrived.

We were a team of 30 and we were split into groups of 5 to manage all 3 floors. I was put in a team managing the top floor. This part of the building had a wooden board covering the floor, however due to the rain it was damaged and unfortunately my colleague fell through! He ended up sustaining some quite serious injuries so I learnt the importance of always being aware of your surroundings - risk assessing any new environment is paramount as a security officer.

 

>How did you first get involved with the security industry?

Well, I’m a boxer and a lot of friends and people who I trained with were doing security jobs and so I looked into it. It’s a typical thing a lot of boxers do to get money – it can fit around a busy schedule and I felt confident that I would be a good fit.

My dad also worked in security at the time and so it just made sense to give it a go! It was a familiar industry and so my dad introduced me to some security firms and from there I was able to get trained. This helped me to land my first security role as a steward.

From stewarding, you meet people and build contacts so that brings you more opportunity to work more shifts at different venues. To be honest, with my early experience stewarding and the connections I already had, I should have got my license earlier than I did.

 

What are some of the things you enjoyed in security?

We get looked after! A lot of clients I have worked for they really appreciate what you do and they make you feel like you a real and valued part of the team. When I was working during the first lockdown in a supermarket they always made sure to let us know when food and groceries were being heavily discounted, some of the events I worked for the promoters would remember us and gave us access to other live events. I’ve also had jobs where they feed you and help you out with transportation.

I feel the connections you make with each job helps to get a foot in the door for other positions and opportunities.

 

One skill you have picked up whilst working in the industry?

Being thick skinned is one thing you learn to become whilst on the job. Security guards get all sorts of abuse thrown at them, both verbal and physical threats. In these types of jobs you have to learn to be resilient - you can become a soft target for problems that other people create.

Depending on where you work- people are intoxicated, people are in a rush, people are just trying to have fun and as security it’s our job to ensure that whatever it is people are trying to do – it’s done safely. I’ve had youths attempt to get physical with me whilst I was working as security in the supermarkets. In those types of situations, you know you’re the bigger person and you just need to ignore it no matter how much they provoke you. Being able to restrain yourself from getting involved in arguments or getting into fights - its important.

We are here to do a job, and I take pride in that.

 

What has kept you in the industry for so long?

I think the industry allows me to be flexible. I’m able to juggle my time with boxing, gym and my kids and I feel with security roles I’m not neglecting anything in my life. I worked roles in events, supermarkets and leisure centres that allowed me to get alternate weekend shifts so that I was able to continue with my gym and boxing routines as well as to spend time with my son.

 

So, what’s the plan in 5 years? Are you hoping to stay in security?

I would like to, I like the flexibility. When looking for a job you need to ask yourself, “does it work for me?”. What I mean by that is, you need to find something that allows you to still maintain time for the things that really matter – that way you can be 100% present during work times, you are able to commit to work and grow as a professional as well as have time to enjoy and work towards personal goals.

 

What advice do you have for people in or entering the industry?

Be balanced in how you operate, there is a time to get involved and there is a time to step back and observe. Especially when people are intoxicated, you need to ensure you don’t provoke a situation and make it worse; you need to understand when it is the best time to intervene or step back. You can work in the roughest of places and nothing happens because you know how to handle and properly communicate with people and you learn how to act appropriately. That will keep you out of a lot of trouble. React accordingly to a situation and stay calm and level headed.

Also, be proactive – only you can help yourself so make sure you do what you have to do to make your work life as productive and enjoyable as you can. If you are not happy about something speak up, if you think something could be done better and have a suggestion – suggest it, talk to your manager. We all have a voice and so we should use it as productively as possible.

It’s good to keep in contact with those you work with on different shifts so that you can get more opportunities for roles and odd jobs that come up in the future. When looking for a job, make sure you find something that suits your schedule so that you can balance both your work and personal life.

 

Thank you so much Reece for your time! Speaking to Reece gave us some great insight into the types of roles available in security as well as how important it is to network and communicate with people on the job. He highlighted that it is possible to have a balance with personal and work life and pursue roles that actually work around your schedule.

Do you have a security story you would like to share? Let us know!

If you are currently looking for work then please do get in touch for help around CV’s, cover letters and interviews. Send your CV to cvhelp@quickclicksecurity.com for a free review or book a CV package and get one of our expert team to write you a new professional CV.

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