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A Day in the Life of...Max Mukadam https://quickclicksecurity.com/news/A+Day+in+the+Life+of+++Max+Mukadam/MTAxX25ld3M https://quickclicksecurity.com/news-images/1200/1616154805-87883.jpg QCS got the chance to talk to Max who has worked as chauffeur for 17 years for high profile clients and has been running his own chauffeur company for 10 years. Having a background in logistics and operations, Max has taken the time out to speak to u
max mukadam chauffeur

A Day in the Life of...Max Mukadam

March 19, 2021

QCS got the chance to talk to Max who has worked as chauffeur for 17 years for high profile clients and has been running his own chauffeur company for 10 years. Having a background in logistics and operations, Max has taken the time out to speak to us about the skills and responsibilities required with his job role.

Hi Max, we can imagine the life of a Chauffeur being an extremely busy one! So tell us, what does a typical day look like?
It depends on the client and what type of event is taking place on the day. If I have a 6am start and I need to pick up a client from the airport for example, I wake up early at 4am and the first thing I do is check flight arrivals to make sure my client’s flight is on time or if there is a cancellation or delay. This allows me to plan out how much time is left to get ready and make my journey to the airport. 
 
I then need to make sure the car is clean and presentable. This means the interior has been hoovered, the entertainment and electrical devices are fully charged and working and refreshments such as water bottles are stocked up. I also need to make sure no exterior scratches are on the car and the tank has been filled with enough petrol for the journey.
 
I always dress for the occasion and will coordinate a 3-piece suit for my shift. Only then will I make my journey to the airport- I always arrive early and at least 10 minutes before the client lands. I am usually in communication with the client or their team prior to receiving them - in case of any last-minute changes to meet points.
 
Once I meet the client, I get a security briefing from members of their security team on any risks and anything that poses as a threat to the client. I work very closely alongside the security teams to make sure the vehicle and passengers are safe.

That sounds like a busy routine! What got you into Chauffeur work and running  your own company?
Well, I initially started off in logistics and operations - I was an account manager looking after a chauffeur company.  I enjoyed the environment and when I left I bought myself a car and started working as a chauffeur myself, for a company in London. After gaining some experience I decided to take the leap and started my own company - working with wealthy clients including music artists, CEOs, authors and hedge funders.

Wow, you must meet some very interesting people – any stories? 
I remember a client I had in the past – I was driving him through London and we were being followed by 17 paparazzi on motorbikes!  The client wanted to avoid any press so I had to figure out a way of losing them!  I managed to discreetly swap vehicles and so myself and the client were able to continue our journey without any further interruption.

Wow sounds like a James Bond scene! Have you encountered other types of risks whilst on the job?
Yes, when I was overseas in Calais, we were at the migrant camp, so we had to dress down in order to not draw any attention to ourselves and blend in with locals. We had to keep our vehicle safe so dressing down definitely helped to prevent unwanted attention.
 
I’ve also worked at a UN Summit and G20 events, where every morning I had to do a bomb check on the vehicles we were using.  I had to check for any bomb components and inspect under the car – it’s important to be vigilant, there are always risks you have to check for before it endangers lives.

What are the differences/similarities between a Chauffeur and a security driver?
I think a similarity would be that we are both on the same page in terms of being aware of our environments, threats and being intuitive to danger and understanding risk. In terms of danger and threats, particularly for high end clients, we need to understand how to foresee actual and potential risk– always thinking one step ahead just like the security teams do.  
 
My role is an extension of eyes and ears for the security teams as they aren’t able to monitor everything during an event or journey. 

Security Drivers will have Close Protection licences and more advanced driving skills.  My priority as a Chauffeur is to provide a VIP service, rather than to protect a principal. But I do feel having security knowledge is an advantage and allows me to work better on operations.

What are someone of the skills you have picked up from being a Chauffeur?
I have had anti-terrorist training which is valuable knowledge to have for drivers who are transporting high value clients, being trained on areas such as evading an attack from weapons gives you a much wider knowledge base than your average driver. It’s very useful to have for my role transporting A-list and UHNW/HNW clients who are constantly with security teams under protection – it gives me a better understanding of their needs and how I can offer the best service.
 
I think being able to navigate around the city, understanding locations and routes to get to certain venues, your mind almost becomes a map.  Communication is another crucial part of the job and being alert on your phone for updates and last-minute changes is something to get used to – obviously when I’m not driving!
 
I think keeping fit and healthy is a bonus on the job. These jobs where you’re constantly in your car, it’s easy to not take care of your physique but generally keeping fit and healthy, making sure you’re moving around and taking care of your hygiene all adds up to ensuring your presentation is impeccable.

Any advice for those wanting to get into chauffeur roles?

Make sure you have good time keeping skills and you’re able to think and adapt quickly. I think for this type of role, having good knowledge of the city is key. Knowing the locations of offices, places of interest, motorways and airports is essential. I previously worked as a delivery courier which allowed me to familiarise myself with London, so even taking on similar jobs to that will allow you to become an expert on the road.
 
Do you have a security story you would like to share? Let us know!

If you are currently looking for work then please do get in touch for help around CV’s, cover letters and interviews! Send your CV to cvhelp@quickclicksecurity.com for a free review today!
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